We help businesses retain their employees' expertise
using team knowledge sites.
We meet with your key team members where they work, asking them to show us how they do their jobs, and all that goes with it.
We compile our notes, fill in the gaps, and turn them into the team website. We finish off by adding visuals for some fun and delight.
We sit with your team, giving them a tour of their new team site. We return every 2 - 3 months to keep your team site updated.
The more we learn about securing knowledge and helping businesses only ever grow and improve, the more we like to share it! Below are a few of our latest posts.
Our businesses take years to build, with many sacrifices along the way. But we can only sell them for what we deserve if we make the business robust enough to last long after we're gone.
A comprehensive plan to keeping them, and responding optimally when they leave.
SOPs helps team members perform their work properly by explaining the what, how, when, who, and sometimes the why.
Read all of our articles
Below are a few examples of what the team websites look like when complete.
When fresh talent joins your team, what's the value of showing them how they should do their job, in a way that doesn't miss any important details? What's the value of a place they can refer back at any time as the settle into their new position?
When a key team member leaves, someone who filled a key role and knew how things worked in a way nobody else knows, what's the value of retaining their knowledge? What's the value of someone else picking up where they left off?
What's the value of a system that the whole team can use to document the best ways to do what you do?
In short, yes. We understand that the information your team members tell us will be incredibly sensitive and valuable. For that reason, we will never provide your information to any external company or organisation. In fact, we will sign a non-disclosure agreement to ensure we never share the tricks of your trade.
We know all about things like intranets that are exciting when they're new, but when they're difficult to use or have outdated information, they stop being used.
The same could happen to team websites, which is why we not only show your team how to update it themselves (easily!), we also return every 2 months to update it for you.
We typically like to spend around half a day per role (person that we interview), plus several additional hours building the team site. Ultimately, it depends on how many of your team you'd like to include.
We charge per role (person that we interview), depending on their position within the company. We offer payment plans allowing payment over several months. We'll be happy to provide you an estimate after our first meeting.
We charge a simple fixed amount per day that we spend with your team,
and we split payments over 8 months to make it easier to pay.
How many days will we need? Why 8 months?
See our Pricing page for more info.
