The more we learn about securing knowledge and helping businesses only ever grow and improve, the more we like to share it! Below are a few of our latest posts.
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Our businesses take years to build, with many sacrifices along the way. But we can only sell them for what we deserve if we make the business robust enough to last long after we're gone.
A comprehensive plan to keeping them, and responding optimally when they leave.
SOPs helps team members perform their work properly by explaining the what, how, when, who, and sometimes the why.
From a piece of paper to a business operating system. In this article, we to look at how the process of capturing your knowledge might evolve.
The why, what, how, who, and when of capturing your team's knowledge.
When the clients you recruit for have a team knowledge site, it's far easier to impress them with your recruitment capabilities and retain them as your clients.
At the intersection between sociology, business operations, and of course technology, interviewing employees to capture their knowledge with the aim of creating a team knowledge site can be a difficult task to do. This article aims to help you learn how to execute the interviews effectively.
A high-level overview of all the pages and sections that a great team knowledge site should contain. This can be a solid starting point for your new team knowldge site.
Picture this: It's your first day in a new job. Your boss hands you the team's "employee handbook" and says you're expected to read it. "Sure" you say, it's only... 30 pages. "Give me a day or two" you say. But do you ever finish it? And if you do, would it help you do your job?Let’s talk about employee handbooks, and why they're just not nearly as helpful as they seem.
The tough journey Janette's company went on after she left for a great job somewhere else. Her replacement spent a year getting up to speed; searching for documents, interrupting her colleagues to ask questions, and missing deadlines!
